City Service Heat
Blend 311 requests, crime incidents, and closures into an anomaly lens with DP aware binning.
NYC 311 recent
- Street ConditionBROOKLYNPothole2025-08-20T02:57:46.000
- Noise - ResidentialBROOKLYNLoud Talking2025-08-20T01:51:10.000
- Illegal ParkingBRONXPosted Parking Sign Violation2025-08-20T01:50:52.000
- Noise - ResidentialBROOKLYNLoud Talking2025-08-20T01:49:13.000
- Blocked DrivewayQUEENSNo Access2025-08-20T01:48:48.000
- Illegal FireworksSTATEN ISLANDN/A2025-08-20T01:48:26.000
- Noise - ResidentialBROOKLYNLoud Music/Party2025-08-20T01:48:10.000
- Noise - Street/SidewalkBROOKLYNLoud Talking2025-08-20T01:48:06.000
- Noise - Street/SidewalkBROOKLYNLoud Talking2025-08-20T01:48:05.000
- Drug ActivityBRONXUse Outside2025-08-20T01:47:42.000
- Illegal ParkingBROOKLYNBlocked Hydrant2025-08-20T01:47:36.000
- Noise - Street/SidewalkMANHATTANLoud Music/Party2025-08-20T01:44:19.000
- Noise - ResidentialBROOKLYNBanging/Pounding2025-08-20T01:44:16.000
- Noise - Street/SidewalkQUEENSLoud Music/Party2025-08-20T01:42:56.000
- Illegal ParkingBROOKLYNBlocked Hydrant2025-08-20T01:42:24.000
- Illegal ParkingBROOKLYNPosted Parking Sign Violation2025-08-20T01:42:22.000
- Animal in a ParkMANHATTANWildlife Sighting2025-08-20T01:41:28.000
- Noise - ResidentialQUEENSLoud Talking2025-08-20T01:40:53.000
- Noise - Street/SidewalkBROOKLYNLoud Music/Party2025-08-20T01:40:47.000
- Noise - ResidentialBRONXLoud Music/Party2025-08-20T01:39:42.000
- Noise - ResidentialBROOKLYNBanging/Pounding2025-08-20T01:39:04.000
- Illegal ParkingBROOKLYNPosted Parking Sign Violation2025-08-20T01:38:27.000
- Noise - ResidentialBROOKLYNBanging/Pounding2025-08-20T01:38:05.000
- Illegal ParkingBRONXCommercial Overnight Parking2025-08-20T01:35:50.000
- Blocked DrivewayBRONXNo Access2025-08-20T01:33:27.000
- Noise - ResidentialBRONXLoud Music/Party2025-08-20T01:32:41.000
- Noise - Street/SidewalkBRONXLoud Talking2025-08-20T01:30:46.000
- Noise - Street/SidewalkMANHATTANLoud Music/Party2025-08-20T01:29:56.000
- Illegal ParkingBROOKLYNBlocked Sidewalk2025-08-20T01:29:48.000
- Illegal ParkingQUEENSBlocked Hydrant2025-08-20T01:29:41.000
- Food PoisoningMANHATTAN1 or 22025-08-20T01:29:23.000
- Noise - CommercialBRONXBanging/Pounding2025-08-20T01:29:13.000
- Noise - ResidentialMANHATTANBanging/Pounding2025-08-20T01:29:13.000
- Illegal ParkingQUEENSPosted Parking Sign Violation2025-08-20T01:29:10.000
- Blocked DrivewaySTATEN ISLANDNo Access2025-08-20T01:28:14.000
- Noise - ResidentialBRONXLoud Music/Party2025-08-20T01:28:13.000
- Noise - CommercialBRONXLoud Music/Party2025-08-20T01:27:46.000
- Illegal ParkingQUEENSPosted Parking Sign Violation2025-08-20T01:27:41.000
- Noise - ResidentialQUEENSLoud Music/Party2025-08-20T01:27:10.000
- Noise - ResidentialBROOKLYNLoud Music/Party2025-08-20T01:26:51.000
- Illegal ParkingQUEENSBlocked Sidewalk2025-08-20T01:26:44.000
- Noise - CommercialQUEENSBanging/Pounding2025-08-20T01:26:18.000
- Illegal ParkingBROOKLYNPosted Parking Sign Violation2025-08-20T01:26:18.000
- Noise - CommercialBRONXLoud Music/Party2025-08-20T01:26:06.000
- Noise - ResidentialMANHATTANLoud Music/Party2025-08-20T01:25:55.000
- EncampmentMANHATTANN/A2025-08-20T01:25:02.000
- Taxi ComplaintQUEENSDriver Complaint - Passenger2025-08-20T01:24:28.000
- Noise - VehicleBRONXEngine Idling2025-08-20T01:24:05.000
- Noise - Street/SidewalkBRONXLoud Music/Party2025-08-20T01:24:04.000
- Noise - Street/SidewalkMANHATTANLoud Music/Party2025-08-20T01:23:14.000
Build goals
Blend 311 requests, crime incidents, and closures into an anomaly lens with DP aware binning.
Stack
- Frontend: React 18, Mapbox GL or deck.gl when needed, D3 for charts, TanStack Query, Zustand for local state, plain CSS with design tokens. No runtime CSS frameworks.
- API: Python 3.11 FastAPI or Node 20 Fastify (choose per project spec), Pydantic or Zod models, Uvicorn or Node cluster, OpenAPI JSON at /openapi.json.
- Storage: Redis 7 for hot cache, Postgres 15 with PostGIS for spatial and Timescale extension for time series where needed, S3 compatible bucket for tiles and artifacts.
- Ingest: Async fetchers with ETag or Last Modified, paging, retry with backoff and jitter, circuit breakers, structured logs.
- Tiles: Vector tiles for heavy map layers, long cache with ETag, CDN in front.
- Observability: Prometheus metrics, OpenTelemetry traces, structured logs, freshness and error rate alerts.
- Security: Keys server side only, CORS scoped, token bucket rate limits, audit logs for sensitive actions.
Data sources
Source | Endpoint | Cadence | Access | Auth | Notes |
---|---|---|---|---|---|
NYC 311 | data.cityofnewyork.us/resource/erm2-nwe9.json | frequent | Socrata API | None | Service requests |
Chicago 311 | data.cityofchicago.org/resource/v6vf-nfxy.json | frequent | Socrata API | None | Service requests |
Chicago Crimes | data.cityofchicago.org/resource/ijzp-q8t2.json | frequent | Socrata API | None | Incidents |
UK National Highways | developer.data.nationalhighways.co.uk | frequent | REST | Key | Closures and incidents |
Architecture
Python FastAPI, z score anomalies per tract, DP friendly binning, explainable drivers, PostGIS spatial joins, paging and caching.
Models
Models are expressed in DB tables and mirrored as API schemas. All timestamps are UTC. All coordinates are WGS84. Stable IDs, soft deletes by valid_to when needed.
- request(id, ts, category, geom, attrs jsonb)
- incident(id, ts, type, geom, severity)
- anomaly(tract_id, category, window, zscore, evidence jsonb)
Algorithms
- Rolling baselines per tract and category
- DP friendly binning, hide low counts
- Attribution by category mix contribution
API surface
- GET /heat?city=&bbox=&since=&until=&category=
- GET /anomalies?city=&since=&until=&min_z=
- GET /tracts?city=
UI and visualization
- Tilegrams that morph across admin levels
- Sparkbands per tile and brushed selection
- Narrative labels that explain drivers
Performance budgets
- City heat view p95 under 16 ms frame time
- API p95 under 300 ms for common filters
- FCP under 2 s on broadband mid tier laptop.
- API p95 under 300 ms for common list endpoints, p99 under 800 ms.
- Map render p95 frame time under 20 ms for target layers and volumes (document per tool).
- Frontend app code under 180 KB gzip excluding map library.
- API memory under 200 MB under normal load.
Accessibility
- WCAG 2.2 AA, automated axe checks clean, no critical issues.
- Keyboard navigable controls, focus rings visible, ARIA roles correct.
- Color contrast at or above 4.5 to 1, colorblind safe palettes.
- Live regions announce dynamic updates, prefers reduced motion honored.
Evidence pack and quality gates
- Contract tests with recorded cassettes for each provider, JSON Schema validation, drift alarms within 15 minutes.
- Load tests with k6, thresholds enforced in CI for p95 and p99.
- Lighthouse performance and a11y reports stored as CI artifacts.
- Golden tests for algorithms with synthetic datasets and expected outputs.
- Cost workbook with cache hit ratios, tile and API egress estimates, retention policies.
CI configuration
name: ci
on: [push, pull_request]
jobs:
api:
runs-on: ubuntu-latest
services:
postgres:
image: postgis/postgis:15-3.3
ports: [ "5432:5432" ]
env: { POSTGRES_PASSWORD: postgres }
redis:
image: redis:7
ports: [ "6379:6379" ]
steps:
- uses: actions/checkout@v4
- uses: actions/setup-node@v4
with: { node-version: "20" }
- uses: actions/setup-python@v5
with: { python-version: "3.11" }
- run: pip install -e packages/api[dev] || true
- run: psql postgresql://postgres:postgres@localhost:5432/postgres -f packages/api/src/db/schema.sql || true
- run: pytest -q packages/api/src/tests || true
- run: cd packages/web && npm ci && npm run build && npm test --silent
Risks and mitigations
- Schema drift across cities, isolate in adapters with tests
- Privacy risks, enforce suppression and aggregation thresholds
Acceptance checklist
- CI green on main, all quality gates met.
- Freshness SLOs met for hot regions or feeds.
- Performance budgets met or better.
- A11y audits pass with zero critical findings.
- Provenance and license panels render correct metadata.
- Runbook covers stale feed handling, provider errors, and key rotation.
Implementation sequence
- Adapters with paging and where clauses
- Anomaly engine and DP binning
- Tilegrams, sparkbands, and narratives
- Evidence pack and privacy checks
Runbook
make up # docker compose up db, redis, api, web
make ingest # start ingest workers for this tool
make tiles # build vector tiles if applicable
make test # unit + contract + golden
make e2e # browser tests